USCF Sales Reviews

Uscfsales.com is an official chess shop that offers a wide range of products. The prices vary depending on the product. For instance, the New Kiev Series Chess Set starts at $159.00. The Sultan Series Luxury Chess Set, Box, & Board Combination is available from $1,339.00, offering savings of 32% off the MSRP. The Large Ultimate Chess Bag can be purchased for as low as $29.95. The DGT 2500 Digital Chess Clock is priced at $69.95. The Millennium ChessGenius Exclusive Chess Computer starts at $899.95. There are also pre-order books like 1000 Chess Problems and Turbo-Charge Your Tactics 1 – Drive Your Improvement, both priced at $37.95. The Fritz Trainer - Master the Sicilian Kalashnikov is available for $38.95. In terms of software, the Komodo Dragon 3.2 Neural Network Chess Evaluation is priced at $109.95, the Fritz 19 World Chess Software Champion 2023 at $99.95, and the Chessbase 17 - Starter Edition 2024 at $259.95. There's also a bundle of Fritz 19 + Chessbase 17 Mega Edition 2024 for $445.90. The shop also offers chess bags for as low as $5.95 and chess boxes starting from $79.95. The prices of the knights in a chess set can represent up to 50% of the total cost of the chessmen, as the level of artistry and skill required for such detailed hand carving requires a master artisan. The quality of the turnings, the finish, and the uniformity also add to the cost. The shop accepts various forms of payment including credit/debit cards, PayPal, Amazon Pay, money orders (in US dollars), personal checks, and money wires (on purchases over $200.00). They also offer a flexible payment program (commonly referred to as Layaway) that allows customers to make payments on purchases over time, with a minimum purchase of $300 US Dollars (excluding shipping) to start a layaway. The shop ships internationally via trackable methods provided by either DHL, FedEx, or the United States Postal Service. They do not ship via any method that is not trackable. This is necessary to meet the standard credit card requirement that all sellers must be able to provide proof of delivery on all shipments. When shipping internationally, delays or additional fees assessed by the country's customs department are beyond their control. Customers are strongly encouraged to research their country's importing rules and if any additional fees, such as GST, duties, or VAT are applicable. These fees are not included in the shipping costs and are, regrettably, the customer's responsibility. They are required by U.S. Customs exporting regulations to declare the appropriate value on every international shipment. The shop offers a wide selection of custom-made products that are available for purchase. These items may require a minimum 50% deposit or full payment before production begins. Production times may vary depending on the order queue, but are advertised on the applicable product pages. Any item that is made on a custom order (bespoke) basis and is manufactured to the customer's exact specifications.

Uscfsales.com is a popular platform for chess enthusiasts. It offers a wide range of products and services. The website has introduced dozens of new chess products, ranging from books to chess sets, and from Houdini 3 to the latest Chess King Training DVDs.

In addition to physical products, Uscfsales.com also offers real-time purchasing of e-Books. Customers can immediately download their e-Books purchases, and these e-Books remain permanently listed in the customer's account for future downloads.

One of the key features of Uscfsales.com is its real-time inventory control. This ensures that if an item is listed as in stock on the website, it truly is in stock and ready to ship. Products that are out of stock are clearly marked, allowing customers to quickly identify what is and isn't available at any time.

Uscfsales.com also offers a state-of-the-art search and layered navigation to help customers quickly find what they're looking for. Customers can define the parameters of the item they are interested in, and the website will show all applicable products.

The website also displays real-time best-selling items. This feature is updated weekly, so customers can always see what's new and hot at Uscfsales.com.

Lastly, Uscfsales.com has launched a Free Shipping x 3 Initiative, which introduces three ways to receive free shipping. This includes free ground shipping on books, software, and DVDs with a minimum order of $25.00, free ground shipping with a minimum order of $100.00, and free worldwide shipping on select items. The free worldwide shipping initiative covers 119 different countries and includes many of the website's best-selling products. This initiative aims to eliminate the deterrent of high international shipping costs for potential customers.

USCFSales.com offers several payment methods. Customers can place orders via email, mail, fax, or phone. When ordering via email, customers need to include all the requested information on the order form and send it to sales@USCFSales.com. For mail orders, customers need to complete the order form and mail it with payment to US Chess Sales, 288 Dunlop Boulevard, Building 400, Huntsville, AL 35824. They accept Checks, Money Orders, and Credit Card payments via mail. Customers can also fax their orders and questions to 1-877-403-5464. When ordering via fax, customers need to include the completed order form with payment information or purchase order.

In addition, USCFSales.com accepts Purchase Orders (PO) from approved schools, organizations, non-profits, and government agencies. The process of submitting a Purchase Order involves creating a Purchase Order that details which items the organization would like to purchase from USCFSales.com. Both the Purchase Order and New Customer Application (if applicable) need to be submitted to USCFSales.com via email, fax, or mail. The Purchase Order must include certain information such as the contact name, phone number, email address, and fax number of the individual placing the order on behalf of the organization, the shipping charges for the order, and the signature, name, and titles of the authorized representatives of the organization that approved the purchase order. The payment terms are Net 30 Days of Shipping. Please note that the minimum purchase order amount is $100 and they can only accept Purchase Orders from organizations based in the United States.

The return policy of "Uscfsales.com" is as follows:

Customers have 30 calendar days from the date the order is shipped to submit a return request or notify the company about the wish to return an item. Once the return request is approved, customers have two weeks (14 calendar days) from the date of RMA (return merchandise authorization) notification to have the item returned to the company and in their possession. An RMA # is required for all returns. Packages without an RMA # clearly marked on the outside will be refused.

If a customer decides to return an item, it is subject to the following conditions: All shipping charges, including those paid to originally receive the package, are not refundable. If the original order received a free shipping promotion, the amount paid by the company to ship the order will be deducted from any potential refund. All returned orders are subject to a 25% restocking fee. The restocking fee will be waived if the item is being returned for an exchange or store credit. Restocking fee is not applicable for returns on damaged or defective merchandise.

Items must be packed carefully and shipped via a method that is insured, trackable and has signature required for delivery. Items being returned, and all product packaging/accessories/components/documentation must be returned in the exact condition (e.g. unused) they were received in. If the item being returned was part of a promotional purchase, all the items that were part of that promotional purchase, including any free/gift items, must be returned to be eligible for a refund.

Certain products are not eligible for return or exchange. These include clearance, shopworn, imperfect and custom made (bespoke) products, downloadable products (E-Books, E-DVD & Software Downloads), and Computer Software and DVDs that come on Physical Media (such as CD-ROMs and DVD-ROMS) can only be returned or exchanged if the product is in its original, shrink-wrapped packaging and has not been installed or used in any way.

As for the shipping policy, "Uscfsales.com" offers Free Shipping x 3 initiative, which introduces three ways to receive Free Shipping:

• Free Ground Shipping on Books, Software and DVDs - $25.00 Minimum Order
• Free Ground Shipping - $100.00 Minimum Order
• Free Worldwide Shipping on Select Items - Over 500 items to choose from.

Please note that the terms and conditions apply to these shipping policies.

To get in touch with USCFSales.com, there are several options available. One can reach out via telephone at (888) 512-4377. Customer support is available from Monday through Friday - 9:00 AM until 5:00 PM (Central). For any queries related to a US Chess Federation membership or Chess Life, it's recommended to call the USCF membership office at the same number.

Emails can be sent to customerservice@uscfsales.com. There's also a facsimile number available: (877)403-5464.

The office/distribution center is located at USCF Sales 288 Dunlop Boulevard; Building 400 Huntsville, AL 35824. Please note that one should call ahead before visiting the office.

For any packages being sent to USCF Sales, an RMA (Return Merchandise Authorization) Number is required. Packages without an RMA number will be refused and returned.

There's also a contact form available on their website where one can leave a message and a customer service representative will reply within one business day.

Please note that all purchases from USCFSales.com benefit the United States Chess Federation (US Chess).

Here are the contact details for Uscfsales.com:

• Telephone: (888) 512-4377
• Email: customerservice@uscfsales.com
• Facsimile: (877)403-5464
• Address: USCF Sales, 288 Dunlop Boulevard; Building 400, Huntsville, AL 35824

Please note that if you are calling in regards to a US Chess Federation membership or Chess Life question, you must call the USCF membership office at the same telephone number. Also, all packages being sent to USCF Sales require an RMA (Return Merchandise Authorization) Number. Please do not send any packages to USCF Sales without first contacting them and receiving an RMA number, as they will be refused and returned to you. It's recommended to call ahead before visiting their office. If you wish to contact them directly, you can fill out the form on their website. One of their customer service representatives will reply within one business day.